Rates / Hours

A DOG’S DAY RATES & INFO:

NEW DOG ORIENTATION $35.00 (additional dog $10.00)

A DOG’S DAY (day care) $38.00 per calendar day (additional dog $10.00)

A DOG’S DAY TRANSPORTATION depends on availability and your location. If using our transport service, “The Moon Mobile” discounted Dog Day rates do not apply.

HOURS: (subject to change)

Moon Mobile Pick up between 7:30-10:00 am
Moon Mobile Drop off between 4:00-6:00 pm

Family Drop off at the ranch between 7:00-8:30 am
Family Pick up at the ranch between 4:00-5 pm

Please note, Moon Dog Lodge is a private home and service, not a facility. We greatly appreciate your sensitivity, understanding, and honoring of the times that have been set aside for our dog care service.

SCHEDULING A DOG’S DAY-

A Dog’s Day operates Monday-Friday only. Regularly scheduled dogs are honored first on the monthly schedule. All other reservations are on a first come first serve basis. Space is limited at Moon Dog and fills fast. We will always do our best to accommodate you and your pups needs to the best of our abilities.

BILLING AND PAYMENT-

Invoices are sent out by the first of the month for regularly scheduled Moon Dog families and are due on your dogs first Dog’s Day visit of the month. Families are also welcome to pay by the Dog’s Day due on the day of service. We thank you for valuing our time, energy, and the outstanding service we provide by prompt attention to payments due. Moon Dog Lodge operates “old school” when it comes to payment…Checks or cash please, checks payable to Strutt Your Mutt or Moon Dog Lodge.

CANCELATIONS-

Moon Dog Lodge requires a 48 hr Dog’s Day cancelation policy to receive credit. Because of the limited space for Moon Dog Lodge day care and boarding, and the consistent demand for this intimate service, we appreciate your understanding in committing to this type of care. In confirming one reservation another is excluded from this service. Last minute cancellations preclude others from this exceptional care taking and affects Moon Dog Lodges ability to efficiently manage its employees and clientele.

SLEEPOVER RATES & INFO:

NEW DOG ORIENTATION $35.OO (additional dog $10.00)

SLEEPOVER (boarding) $50.00 per calendar day (additional dog 10.00)

As stated above, *sleepover rate is by the calendar day. If you choose to pick up your pup during the morning hour option time frame or have your dog delivered home by MDL transport service in the am there is a $10.00 (additional dog $5.00) rate for that portion of care for that portion of that calendar day. If you choose to pick up your pup during the pm option time frame or have your dog delivered home by MDL transport service in the pm the rate is $48.00 (additional dog $10.00) for a full calendar day.

SLEEPOVER “Moon Mobile” TRANSPORTATION SERVICE: $8.00 per pick up and drop off (additional dog $8.00.)
Please note, this service depends on availability and your location. Only available Monday-Friday. Not available on major holidays.

HOURS: (subject to change)

Moon Mobile Pick up between 7:30-10:00 am
Moon Mobile Drop off between 4:00-6:00 pm

FAMILY DROP OFF & PICK UP HOURS: (subject to change)

Family drop off (morning only) between 7:00-8:30 am seven days a week
*PLEASE NOTE… Sleepovers start in the morning only. This gives the appropriate release and adjustment time for a happy fun filled day that in turn gives a happy peaceful eve for both pups and humans.

Family pick up time options:

Family pick up 7:00-8:30 am seven days a week   or  family pick up 4:00-5oo pm seven days a week

Because Moon Dog Lodge is a private home and not a facility, our family and our extended Moon Dog family greatly appreciates your sensitivity, understanding, and support with the times that have been made available.

RESERVATION DEPOSITS/BILLING/PAYMENT-

When booking a sleepover reservation 1/2 of your total bill is required as a deposit or payment is do in full if 2-3 day sleepover booking to secure your reservation. This moneys (deposits) are non-refundable. All deposits are applied to total bill. Remaining balances are due at the starting date of your pups sleepover. If your dog is regular for A Dog Day service this balance (depending on date it was booked) can also show on your monthly invoice and state due date. Moon Dog Lodge operates “old school” when it comes to payment…Checks or cash please, checks payable to Strutt Your Mutt or Moon Dog Lodge.

CANCELATIONS-
Detailed info on deposits, holiday dates, and our cancelation policy can be found in our final paper work packet

SCHEDULING A SLEEPOVER-
Moon Dog Lodge’s boarding operates 7 days a week. Space is limited and books fast. It is best to email requested dates as soon as possible to check availability. Imidate boarding needs should be text We will always do our best to accommodate you and your pups needs to the best of our abilities.

SLEEPOVER “STUFF”…Packing your doggie’s suitcase:

DOG FOOD BOWL
Please have name on bottom of dog bowl with permanent marker (preferably a travel bowl, not ceramic.) A food bowl that a dog is familiar with can give a great deal of comfort to a pup when its meal time encouraging them to eat regularly.

DOG BED & OR CRATES
A crate, Moon Dog refers to crates/kennels as “Caves.” These structures can provide a wonderful sanctuary for dogs especially when spending time away from their family pack in a social environment. Sometimes a spot to take a break, snuggle in and catch some good Zzzz’s is perfect for dogs who have been introduced to crate training as a positive. Any crates/kennels are provided by families. Moon Dog does provide cave storage when not in use if needed.  Dog beds, blankets, and crates from home offer important aromas and or space that send reassuring comfort messages during times of adjustment or over stimulation. There is no need to wash bedding or crate as long as it is clean and presentable.

FOOD
Families provide all their dog’s food. Please ALWAYS pack an extra 2-3 days of food as travel can be unpredictable. Please note that Moon Dog does charge a “Food Run” fee if your dog runs out of meals. Any treats, chew bones, marrow bones, rawhides, antlers, Kongs etc can be given in gated off areas for your dog to enjoy. Moon Dog does keep canned pumpkin on hand at $2 per can to be added to your dogs meals for mild gut challenges due to acclimating and or over indulging in poop eating to help quite the intestinal track.

Label all food containers with our dog’s name (includes can food.)

If you have a certain procedure to prepping your dogs food along with certain am/pm medications/supplements to be added please provide a typed (hand written is not always legible) note with am/pm instruction…extremely helpful in making sure we get it all correct.

Please provide the correct measuring cup for kibble and can food lids.

If you will be feeding a raw diet or meals that have a great deal of prep involved please contact Inez to communicate your dogs needs.

Helpful note, painter’s tape is a great labeling tool if you are in need of making a readable label on a container.

SUPPLEMENTS/MEDICATIONS
Label all bottles with your dog’s name and am and pm amounts and then place into a large zip lock bag with your pups name on bag. Please provide measuring spoons if needed.

The above preparation is of great help in keeping your pup’s things organized and allows us to function with efficiency. Thank you for the time and energy!

“Sharing Good Friends, Good Space, & Good Love”